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Part Time Retail Associate

Mission: Hospitality

Mara is seeking a Retail Associate to support in-store customer experiences. The ideal candidate is passionate about design, community, and storytelling through intentional curation and will help create exceptional in-store experiences for Mara customers, while ensuring the shop is beautifully presented and thoughtfully operated every day. If that sounds like you, keep reading more below!

Responsibilities

• Deliver warm, knowledgeable customer service and thoughtful product recommendations.
• Regularly review, educate, and speak to the brands carried in the shop Independently open, close, and operate the shop; expertly and confidently manage store operations required for opening and closing 
• Maintain merchandising standards and overall store presentation; restock items as needed, refresh areas that need attention, and ensure products are represented as intended
• Process sales, in-store checkouts, and fulfill online orders. Assist with receiving, restocking, and inventory organization; maintain a tidy and organized backroom
• Support operations and logistics for seasonal launches, events, and floor resets outside of shop hours.
• Proactively translate floor feedback and customer experiences into thoughtful product, merchandising, and brand recommendations to  leadership team
• Collaborate regularly with Founder on product assortment, merchandising and brand strategy, Operations to ensure seamless execution, and Marketing  to support events, seasonal launches, and in-store activations
• Additional hours required during the holiday season, with shift expectations leading up to Christmas Eve
  
  
  

Success Looks Like

• You make every customer feel welcomed, inspired, and cared for
• You proactively consider and share opportunities and recommendations to improve merchandising and customer experience based on your interactions and shop oversight
• You consistently ensure the shop is restocked, beautiful, organized, and fully merchandised
• You have strong sales conversion and average transaction value.
• You are accountable; Erin and the leadership team can confidently step away from the shop
• You curate positive and repeat customer interactions due to experience
  
  
  
  

Compensation & Perks

Competitive hourly compensation based on experience starting at $17/hr. Seasonal hourly increases during major launches and the holiday season. This role is a core member of the Mara team, not a seasonal position, with opportunities for expanded responsibility as the business grows.

Shop discount, creative team environment, and opportunity to have a big impact on a growing, small business. 

Immediate Priorities:

• Hit the ground running; onboard, train, and begin to cover weekday and weekend shifts. Ideally, this looks like one 12 - 6 shift during the week, Saturday 10 - 2 or 2 - 6, and Sunday 10 - 6.
• Support Summer, Fall, and Holiday floor transitions.
• Maintain merchandising standards throughout each shift.
• Learn Mara’s product assortment, vendors, and brand story.
• Support holiday events and increased store traffic during EOY. 
  

Please send resumes to:

hello@marashopstudio.com